Privacy Policy

1. Information We Collect​

When you use our website or contact us, we may collect the following types of information:​​

a.) Information You Provide Voluntarily - when you fill out forms, request information, or contact us directly, we may collect:

• First and last name

• Email address

• Phone number

• Location or service address

• Any additional information you include in your messages or inquiries

b.) Information Collected Automatically - we may use website analytics tools (such as Google Analytics) to automatically collect non-personally identifiable information, including:

• IP (Internet Protocol) address

• Browser type and version

• Device type, operating system, and screen resolution

• Pages visited, time spent on pages, and navigation patterns

• Referring or exit pages

• Date and time of your visit

This helps us monitor website performance, understand user behavior, and improve our online experience.

​

2. How We Use Your Information

We may use your information for purposes including:

• Responding to inquiries or service requests

• Scheduling consultations or installations

• Providing estimates and service updates

• Sending marketing emails or updates (only if you opt in)

• Improving website functionality and performance

• Complying with legal or regulatory obligations

We will never sell or rent your personal information.

​

3. How We Store and Protect Your Data

We take reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, disclosure, or misuse.
While we strive to use commercially acceptable methods to protect your data, no online transmission or electronic storage system is completely secure.

​

4. Information Sharing

We may share your information only in limited circumstances:

• With trusted service providers who assist in operating our website, scheduling, or communications

• When required by law or to protect our legal rights or property

All third-party partners are bound by confidentiality obligations and may not use your data for any other purpose.

​

5. Cookies and Analytics

Our site may use cookies and similar tracking technologies to:

• Enhance website performance and usability

• Analyze visitor behavior and traffic patterns

• Improve marketing and service delivery

You can adjust your browser settings to refuse cookies or notify you when cookies are in use. Some features of the site may not work properly without cookies.

​

6. Your Privacy Rights

If you are an Oregon resident, you have the right to:

• Request a copy of the personal information we have about you

• Request correction or deletion of your personal information, subject to legal or contractual limitations

• Opt out of receiving promotional emails at any time

To make a privacy-related request, please contact us using the information below.

​

7. Links to Other Websites

Our website may include links to other sites. We are not responsible for the content or privacy practices of those third-party websites. We encourage you to review their policies before providing any personal information.

​

8. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the new policy.

​

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

​​

INFINITY H2O
Email: support@infinityh2o.com
Phone: 844-787-3420
Website: https://www.myinfinityh2o.com/
Address:  PO Box 206. Silverton, Oregon 97381